Shipping calculation errors



Muffler - Dolmar PS-460 Chainsaw - 181174201 - *Used - Fair or Better*

Regular price $25.00

Shipping calculated at checkout.

Customer Reviews

Based on 1 review
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R
R Pantzer
I would give 0 stars if there was an option.

I purchased a used muffler for $19.00 and paid $31.00 for shipping and handling. Then days later I get an invoice from Fedex for $28.00 more. Someone at small engine world decided to put the purchaser responsible for duties & fees etc. This was not mentioned, and I have already paid shipping and handling. I paid in full the asking price and inflated shipping and handling fee. That is not my responsibility. Needless to say, I will not be paying that invoice and sent a complaint to Fedex to bill the sender.

We clearly state on our website that we are a small, family-owned shop in Alberta, Canada. Our Shopify has the courier app installed and we do nothing to modify the prices charged, except to add a small handling fee. Any rate customers paid is directly calculated by the courier based on size, weight, and address, with direct interaction with the customer.

To clarify, the recipient always pays the duties/tariffs, which are calculated by the recipient country, in this case the U.S. It is even stated directly on all the couriers websites. In this case, from FedEx 'Effective August 29, 2025, the de minimis exemption for international shipments to the United States has been suspended. As a result, all imports valued at $800 or less are now subject to applicable duties and taxes. Please be advised that this change may lead to potential delays in delivery. Any duties or taxes incurred will be the responsibility of the recipient.'

While we welcome reviews and feedback, and take responsibility for any errors we make, this poor review is not based on our service. The issue is with FedEx's rates and US Tariffs.

Muffler - Dolmar PS-460 Chainsaw - 181174201 - *Used - Fair or Better*

511031642

PS 5100 S

This item is considered “Used - Fair condition or better.”   Pictures may not represent the actual item.   Message us with any questions regarding this item prior to purchase.  No returns or refunds on used parts.

Whenever possible, we have tested the parts for usability. We cannot guarantee or warranty used parts. Sold as is.

Don’t see the part or item you are looking for? Contact our store and we'll check to see if we have one available.25